Your Shopping Cart is Empty

Terms and Conditions

Your use of www.worldforpets.com.au website and the information available on this site is subject to the following terms and conditions.


  1. Ownership

This site www.worldforpets.com.au (Website) is owned and operated by RSPCA Queensland Ltd. ABN 74 851 544 037 (RSPCA Qld) from its registered address at 139 Wacol Station Road, Wacol, Queensland 4076, Australia.


  1. Terminology

In these terms and conditions, the expressions "we", "us", and "our" are references to RSPCA Queensland.


  1. Use of Website from outside Australia

The information on this Website (the Information) and the Terms and Conditions have been prepared in accordance with Australian law (Commonwealth and Queensland). RSPCA Queensland Ltd. If you are residing in or accessing this Website from a country other than Australia (the User Country) the Information and the Terms and Conditions may not satisfy the laws of the User Country. Should the Information and the Terms and Conditions satisfy the laws of the User Country, then you are entitled to use the Website. In the event that the Information or the Terms and Conditions do not satisfy the laws of the User Country, this Website is not intended for your use, and you are not entitled to rely on the Information. If you do so, you agree to indemnify us for any loss or damage which we may incur as a consequence. Please view our Privacy Policy and Cookie Policy for more information on how we manage your data.


  1. Acceptance of Terms and Conditions

Your access and use of the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document and elsewhere on the Website (known collectively as the Terms and Conditions). Your use of and/or continued access to the Website constitutes your agreement to the Terms and Conditions.

We may amend the Terms and Conditions at any time by posting the amended terms and conditions on the Website. The amended terms and conditions will be effective immediately and you will be bound by the amended terms and conditions from that time. This agreement may not be amended otherwise. You should visit this page periodically to review the Terms and Conditions. If you violate any Terms and Conditions your right to use and access the Website automatically terminates.


  1. Amendments to the terms

We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the website (www.rspcaqld.org.au).


  1. Restrictions on Use

The Website is available only for your personal and non-profit use. We have the right to change or discontinue any feature of the Website including the Material defined in clause 7 (Copyright), hours of availability and equipment required for access. You may make a single hard copy of the Material. You may not otherwise copy, reproduce, republish, frame, post, upload, distribute, transmit or modify in any way all or any part of the material contained on this Website, unless expressly provided for on the Website or expressly authorised in writing by RSPCA Qld. You must not transmit or attempt to transmit any data, code or other material of any kind to this Website which contains a virus or other harmful component.


  1. Trade Marks

All names, logos and trademarks are either our property or the property of third parties who have contributed to the Website. Nothing on the Website should be interpreted as granting any rights to use or distribute any names, logos or trademarks, without our express written agreement or the relevant contributor. Nothing displayed on the Website should be construed as granting any licence or right to use any name, logo or trademark without our express permission, or the relevant third party contributor.


  1. Copyright

RSPCA Queensland Ltd. All Rights Reserved. The content of this Website, including all information such as text, graphics, images and other material (Material), is protected by Australian and international copyright law. You may download a single copy of the Material and where necessary for reference purposes keep a temporary copy in your computer's cache and make a single hard copy of the Material. You may make such other use of the Material as is otherwise expressly authorised on the Website. Unauthorised use of the Material may violate these copyright laws.


  1. No Representations

We make no representations about the accuracy, reliability, completeness or timeliness of the Material. The Material may contain inaccuracies or typographical errors. The use of the Website and the Material is at your own risk. Changes are periodically made to the Website and may be made at any time.


  1. No Warranties

The Website and Material are provided on an as-is basis without any warranties of any kind. We disclaim all warranties to the fullest extent permitted by law.

The Trade Practices Act 1974 (Cth) and all corresponding state and territory legislation implies terms, conditions and warranties into some contracts for the supply of goods and services and prohibits the exclusion, restriction and modification of such terms (Prescribed Terms). Except as provided by the Prescribed Terms, all warranties express or implied by law in any way relating to access to, or non-access to, the Website or the use of or reliance upon the Website or the Material are excluded.

In addition, we do not warrant that the Website will operate error free or that this Website and its servers are free of computer viruses and other harmful data, code, components or other material. Nor do we warrant that it will be able to prevent any illegal, harmful or inappropriate use, modification or alteration of the Website, or will give notice of such use, modification or alteration. If your use of the Website or the Material results in the need for servicing or replacing equipment or data, we are not responsible for those costs.

The Website and Materials provide general information which must not be relied upon or regarded as a substitute for specific professional advice, including veterinary advice. We make no warranties that the Website and Materials are accurate or suitable for a person’s unique circumstances and provide the Website and Materials on the basis that all persons accessing the Website responsibly assess the relevance and accuracy of its content.


  1. Promotions and use of discount codes

As a non-for-profit, where every dollar raised goes toward helping animals in need, it is important that our customers abide by these terms of use in order to contribute to the raising of funds and not the loss of funds for the organization and its cause.

RSPCA World for Pets works hard to offer the best products and offers to our customers. This includes promotions such as discounted products or vouchers through our website, e-mail, advertisements, and Loyalty Program. As a customer of the website, or a registered member of our Loyalty Program or newsletter, you may be eligible to receive these promotions that include special voucher codes, discounted prices and other promotions.

The terms of use for promotions are outlined below.

  • You may only use one promotion code per order.
  • These promotions are limited to one promotion per order, and in some cases can only be redeemed once per person.
  • All promotion codes are available for a limited time and cannot be used once expired.
  • These promotions are not redeemable for cash.

In order to allow fair redemption and distribution of promotions to all our customers, RSPCA World for Pets may restrict redemption to one per client, and one per client in a specified timeframe.

The excessive abuse or misuse of promotions and codes may result in order cancellation or membership cancellation. Where this occurs, you will be informed and the appropriate action taken.


  1. Limitation of Liability

Except as provided by the Prescribed Terms, neither we, our officers, agents, contractors, volunteers and employees and our Members Societies and their officers, agents, contractors, volunteers and employees, our suppliers, or any third parties mentioned on the Website shall be liable for any loss or damage whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages) resulting from the use or access to or inability to use and access the Website and the Material.


  1. Specific Warnings

You must ensure that your access to this Website is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this Website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.


  1. Taxes

Certain taxes and government charges may be payable by you in relation to your use of our Website or transactions on or in any way connected with the Website. We will not indemnify you for any such taxes and other government charges. Prices or charges on our Website include Goods and Services Tax (GST), if any.


  1. Internet Service Providers

If you are an internet service and/or access provider, you must not use the Website in any manner or for any purpose which is unlawful or in any manner which violates any of our rights or which is prohibited by the Terms and Conditions.


  1. External Websites and Links

The Website contains hyperlinks and other pointers to internet websites operated by third parties (Linked Sites). The Linked Sites are not under our control and we are not responsible for the content of any Linked Site or any hyperlink contained in a Linked Site.

The inclusion of any link does not imply our endorsement of the Linked Site. You link to any such Linked Site entirely at your own risk. We exercise no control over the quality, safety or legality of the items advertised or sold and statements made through any Linked Sites.

The material on any Linked Site, including product information and prices, are the responsibility of the operator of the Linked Site. Any information contained on a Linked Site may change without notice by the operator of that website. We are not liable for the prices or price changes, including where price changes have not been reflected on the relevant site.

Any purchases or dealings you have with a Linked Site are done at your own risk. We are not a party to any transaction between you and a Linked Site. Your use of a Linked Site is subject to the terms and conditions of that site in addition to the Terms and Conditions of this Website. If there is any inconsistency, to the extent of the inconsistency, the Terms and Conditions of this Website prevail.

  1. Google Maps

The Google Maps service is made available to you under licence from Google Inc. By using the Google Maps service and any data or information accessed from Google Maps, you also agree to be bound by the Google Maps terms and conditions available at the following URL: http://www.google.com/intl/en_us/help/terms_maps.html.


  1. User Generated Content

RSPCA Queensland displays User Generated Content (UGC) from social media platforms including Facebook, Instagram, Twitter, Google+ and YouTube on our website and other digital platforms. RSPCA Qld do not claim to have ownership to any of the images, videos or content posted through these channels. However, by posting to RSPCA Qld’s official channels or tagging @rspcaqld, #myrspcapet you hereby grant RSPCA Queensland a non-exclusive, royalty free, worldwide, revocable, non-transferable, perpetual licence to use, modify, delete from, add to, publicly display and/or reproduce your content without limitation in any online media formats and through any social media channels, pages or accounts. View our Privacy Policy for more information.


  1. Advertisements

The Website may contain embedded hyperlinks or referral buttons to websites operated by third parties or their licensees or contractors (Advertisers). Clause 14 also applies to sites operated by Advertisers. Any claims by Advertisers are not recommendations or endorsements by us.


  1. Disputes and Linked Sites and Advertisers

As we do not and cannot be involved in your interaction with Linked Sites and Advertisers, in the event that you have a dispute with one or more Linked Sites or Advertisers, to the extent permitted by law, you agree to release us (and our officers, agents, contractors, volunteers and employees) from liability for any claims, demands and damages (actual and consequential) arising out of or in any way connected with such disputes.


  1. Termination

The Terms and Conditions are effective until terminated by us. We may terminate this agreement and your access to the Website at any time without notice. ln the event of termination, you are no longer authorised to access the Website. All restrictions imposed on you, disclaimers and limitations of liability set out in the Terms and Conditions will survive termination.


  1. Governing Law

The Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Queensland.


  1. Loyalty Club Terms and Conditions

View our Loyalty Club Terms and Conditions.


  1. Privacy Policy

View our Privacy Policy.


  1. Cookies Policy

View our Cookies Policy.


  1. Miscellaneous

If any provision of the Terms and Conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms and Conditions which will continue in full force and effect. All rights not expressly granted are reserved. This agreement sets out the entire understanding and agreement between RSPCA Qld Ltd and you with respect to the subject matter.